Playing on ek22 is about more than winning — it's an enjoyable experience. We want you to stay in control, stay healthy, and game responsibly. This page has everything you need to know about responsible gaming.
Use these tools to keep your gaming experience on ek22 safe and in control
Set your own deposit limits on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
Decide in advance how long you will play in a single session. Once the time is up, ek22 will automatically send an alert and end the session.
Use this option if you want to take a break from the platform for a set period or permanently. Options range from 24 hours up to 5 years.
View your complete betting and win/loss history at any time. It's a valuable tool for understanding your own gaming patterns.
For a short break, set a cool-off period of 24 hours, 7 days, or 30 days. Your account will be inaccessible for the duration.
Our dedicated support team is available 24/7 for any responsible gaming assistance you need.
Responsible gaming means treating gaming as a leisure activity — one where you remain fully in control. On ek22, responsible gaming means playing within a set budget, managing your time, and taking breaks when needed.
Gaming becomes a problem when it starts to negatively affect your daily life, family, or financial situation. ek22 believes that with the right information and the right tools, every player can enjoy gaming responsibly.
From the moment you join our platform, we help you stay aware of your gaming habits. The most important part of building responsible gaming habits is honesty — with yourself and with your family.
Ek22 is more than just a betting platform — we are committed to the well-being and safety of every user. Responsible gaming is at the core of everything we do.
It can sometimes be hard to tell when gaming has shifted from a habit to a problem. Watch out for these warning signs and seek help if they apply:
You're spending more than your set limit, or placing larger bets to try to recover losses.
You're spending far more time gaming than planned and finding it hard to stop.
You're spending less time with family and friends and prioritizing gaming instead.
Losses leave you very upset or angry, and wins don't feel satisfying — you just want to keep playing.
You're hiding your gaming activity from family or people close to you.
Gaming is causing you to neglect work, studies, or family responsibilities.
Ask yourself the questions below. If you answer "Yes" to more than three, start using the responsible gaming tools and seek help if needed.
Have you spent more than your set budget on gaming this month?
Do you feel the urge to bet more to recover money you've lost?
Do you keep coming back to gaming even when you want to stop?
Are you hiding your gaming habits from family or friends?
Do thoughts of gaming creep in while you're working or studying?
Have you taken on debt or faced financial pressure because of gaming?
Does losing put you in a bad mood and affect your family?
All safety tools on ek22 are completely free and can be activated at any time. Manage them easily from your account settings:
Account Settings > Responsible Gaming > Deposit Limit — set daily, weekly, or monthly limits from here. Limit increases take effect after 24 hours, but reductions apply immediately.
Set a time limit before each gaming session. You'll receive a warning 15 minutes before your time is up, and you'll be automatically logged out when the session ends.
Set a cool-off period of 24 hours, 7 days, or 30 days for a temporary break. During this time you will not be able to log in or make any deposits.
For a long-term break, close your account for 6 months to 5 years, or permanently. Any attempt to open a new account during a self-exclusion period will be detected and blocked.
You'll receive pop-up notifications at regular intervals showing how long you've been playing and your total wins and losses. This keeps you aware of your current session.
Only players aged 18 and above are permitted on ek22. Age verification via national ID or passport is mandatory at registration.
If a user is found to be under 18, their account will be immediately closed and any deposited funds will be returned through the appropriate legal process.
If you think a family member is gaming excessively, talk to them openly without judgment. Gaming problems are much easier to resolve with family support.
Remember — gaming addiction is a mental health condition, not a moral failing. With the right support, full recovery is entirely possible.
Our expert team is always ready to help with any responsible gaming concerns. You are not alone — ek22 is with you every step of the way.
Contact our live chat directly for self-exclusion, limit setting, or account closure. Our responsible gaming specialists will assist you with complete confidentiality.
Use the safety tools on ek22, set your own limits, and keep entertainment exactly that — entertainment. Create your account today.
Simple Answers to the Most Frequently Asked Questions